Privacy Policy

Policy Objective
This policy is to inform you on how Eleggance handles your personal information. During the course of doing business with us, it is necessary that we receive certain information from you. This information will be treated by our company as follow:

Type of information
For a successful transaction, we ask for information such as names, email address, physical address, credit card number and so on.

Using your information
We’re fully aware that the information you provide us is sensitive. We will use such information to get compensated for the service we provide to you in a safe and efficient manner. For convenience, your information is securely stored so that you’re able to execute future transactions without having to reenter the information again.

No misuse of your information
We do not sell, rent, or provide in anyway your information to anyone.

When is your information disclosed?
First, under legal and court requirements, we will be compelled to disclose your information to the requesting authority agency.

Your account
Please protect your user name and password. We recommend that you never allow anyone to login with your account information. Regardless, you are ultimately responsible for any activity conducted using your user ID and password. In the case your user ID and/or password are compromised, please change them immediately.

Protection
Your information resides on our secured servers located in California, USA. Your personal information is vital to the continuity of our company. As such, we will treat it with the utmost care in order to prevent others from accessing it.

Fraudulent activities
Eleggance deals with Fraud in the most severe sense. When a user logs in, an IP address is recorded. In the case of fraudulent activity, such information can be used to track the offending party. Eleggance will not hesitate to report and/or assist law enforcement agencies in the case of fraudulent activities.

Miscellaneous
This policy may be amended as needed in the future.
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Return/Refund Policy

Items shipped from Eleggance.com can be returned within 30 days of receipt of shipment. Depending on our customer’s choice, a full refund will be issued or an exchanged item will be shipped to the customer, provided the 30 day return policy mentioned above is met. The customer will be charged the sending and returning costs of shipping.
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Terms and Conditions

Welcome to Eleggance.com. Eleggance.com provides a pleasant web environment that enables to shop for the best fragrances. Eleggance.com offers its fragrance products subject to the following conditions.

By using Eleggance.com, you agree to these conditions. Please read them carefully.

PRIVACY
Please review our Privacy Policy, which also governs your use of Eleggance.com Services, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you use any Eleggance.com Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included in or made available through Eleggance.com, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Eleggance.com and protected by United States and international copyright laws. The compilation of all content included in or made available through Eleggance.com is the exclusive property of Eleggance.com and protected by U.S. and international copyright laws.

TRADEMARKS
Graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Eleggance.com are trademarks of Eleggance.com in the U.S. and other countries. Eleggance.com's trademarks may not be used in connection with any product or service that is not Eleggance.com's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Eleggance.com. All other trademarks not owned by Eleggance.com that appear in Eleggance.com are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Eleggance.com.

PATENTS
One or more patents owned by Eleggance.com apply to the Eleggance.com Services and to the features and services accessible via Eleggance.com.

YOUR ACCOUNT
If you use any Eleggance.com, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Eleggance.com does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Eleggance.com Services only with involvement of a parent or guardian. Eleggance.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

COPYRIGHT COMPLAINTS
Eleggance.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please go the the contact section of this site and notify us.

RISK OF LOSS
All items purchased from Eleggance.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS
Eleggance.com attempts to be as accurate as possible in describing its product. However, Eleggance.com does not warrant that product descriptions or other content of any Eleggance.com is accurate, complete, reliable, current, or error-free. If a product offered by Eleggance.com itself is not as described, your sole remedy is to return it in unused condition.

PRICING
Except where noted otherwise, the List Price or Suggested Price displayed for products on Eleggance.com represents the full retail price listed on the product itself. The List Price or Suggested Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. Since Eleggance.com’s products are offered as a set, the List Price or Suggested Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.

With respect to items sold by Eleggance.com, we cannot confirm the price of an item until you order. If the correct price of an item sold by Eleggance.com is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

We generally do not charge your credit card until after your order has entered the shipping process.

ELEGGANCE.COM SOFTWARE TERMS
In addition to these Conditions of Use, these apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Eleggance.com (the "Eleggance.com Software").

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The eleggance.com and all information, content, materials, products (including software) and other services included on or otherwise made available to you through the eleggance.com services are provided by eleggance.com on an "as is" and "as available" basis, unless otherwise specified in writing. Eleggance.com makes no representations or warranties of any kind, express or implied, as to the operation of eleggance.com , or the information, content, materials, products (including software) or other services included on or otherwise made available to you through the eleggance.com services, unless otherwise specified in writing. You expressly agree that your use of the eleggance.com services is at your sole risk.

To the full extent permissible by applicable law, eleggance.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Eleggance.com does not warrant that the eleggance.com services, information, content, materials, products (including software) or other services included on or otherwise made available to you through the eleggance.com services, eleggance.com's servers or electronic communications sent from eleggance.com are free of viruses or other harmful components. Eleggance.com will not be liable for any damages of any kind arising from the use of any eleggance.com product, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through any eleggance.com service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

DISPUTES
Any dispute or claim relating in any way to your use of any Eleggance.com, or to any products or services sold or distributed by Eleggance.com or through Eleggance.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent Corporation Service Company, 300 Deschutes Way SW, Suite 304, Tumwater, WA 98501. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, Eleggance.com will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

APPLICABLE LAW
By using any Eleggance.com Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Eleggance.com.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies posted on this site. These policies also govern your use of Eleggance.com. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Additional Eleggance.com Terms
  • 1. Use of the Eleggance.com Software. You may use Eleggance.com products (including its Software) solely for purposes of enabling you to use and enjoy the Eleggance.com Services as provided by Eleggance.com, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the Eleggance.com Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Eleggance.com Software or otherwise assign any rights to the Eleggance.com Software in whole or in part. You may not use the Eleggance.com Software for any illegal purpose. We may cease providing any Eleggance.com Software and we may terminate your right to use any Eleggance.com Software at any time. Your rights to use the Eleggance.com Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. Additional third party terms contained within or distributed with certain Eleggance.com Software that are specifically identified in related documentation may apply to that Eleggance.com Software (or software incorporated with the Eleggance.com Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Eleggance.com Service is the property of Eleggance.com or its software suppliers and protected by United States and international copyright laws.
  • 2. Use of Third Party Services. When you use the Eleggance.com Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
  • 3. No Reverse Engineering. You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Eleggance.com Software, whether in whole or in part, or create any derivative works from or of the Eleggance.com Software.
  • 4. Updates. In order to keep the Eleggance.com Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
  • 5. Export Regulations; Government End Users. You must comply with all export and re-export restrictions and regulations of the Department of Commerce and other United States agencies and authorities that may apply to the Eleggance.com Software.

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Secure Checkout

Done! Already implemented in the site: Go to elegance.com – click on “Fragrance” – choose a fragrance by clicking on it – click on “Next Step” at the bottom of the page – click on “Check Out” – you will see “Secure Checkout” at the top left of the page.
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Shipping Info

The shipment date will be immediately after the customer’s purchase. All shipments are sent Priority Mail or First-Class mail via the US Postal Service. The risk of loss and title for all Products purchased via the Site pass to the Customer upon delivery of the item to the carrier.
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Delivery Method

The delivery time is estimated by the US Postal Service. Tracking information will be provided to the customers to track their packages. The item(s) ordered will be delivered to the address provided.
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Multiple shipments

The merchandise you order may be filled from several locations and so items may arrive separately. You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged.

You will be charged for each shipment separately when it ships. The total charges for all the shipments will equal to the total for the entire order.
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Timeframe of delivery

PRIORITY DELIVERY – 2-3 business days
Includes process and delivery time. Place your in-stock order by 1:00 p.m. Eastern Standard Time (Monday-Friday). Add $10.99 to Standard Delivery charges.

NEXT BUSINESS DAY DELIVERY – by 10:30 a.m. the next business day!*
Place in-stock order by 1:00 p.m. Eastern Standard Time (Monday-Friday). Provide your daytime phone number. Add $22.99 to Standard Delivery Charges.

* For Hawaii, Alaska and certain rural areas, Next Business Day Delivery time is by 5 p.m. Next Business day Delivery is not available in Puerto Rico, Virgin Islands or Guam. Next Business Day Delivery is not available for shipments to P.O. Boxes, APOs or FPOs.
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